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Tagline

Title of Case Study

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Problem

Problem

Facing Internal Bottlenecks

ACAPS, a humanitarian analysis organisation, faced a significant internal bottleneck: the need to produce high-quality, professional media and communications assets within tight deadlines without overextending their internal research and communications teams.The primary goals for this pilot project included:
Media Creation: Producing four 15–30 second highlight reels and one animated call-to-action post for LinkedIn and Instagram.
Technical Layout: Implementing the professional layout for a 10,000-word report, ensuring strict adherence to existing ACAPS brand guidelines and templates.
Capacity Support: Reducing the burden of time-intensive communications work while maintaining a high standard of output.
Tight Deadlines: Delivery was required within a specific three-week window in September.

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Action Taken

Action Taken

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Result

Result

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CASE STUDY

Strategic Media Production and Report Design Pilot for ACAPS

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Problem

Problem

Problem

ACAPS, a humanitarian analysis organisation, faced a significant internal bottleneck: the need to produce high-quality, professional media and communications assets within tight deadlines without overextending their internal research and communications teams.

The primary goals for this pilot project included:

Media Creation:
Producing four 15–30 second highlight reels and one animated call-to-action post for LinkedIn and Instagram.

Technical Layout: Implementing the professional layout for a 10,000-word report, ensuring strict adherence to existing ACAPS brand guidelines and templates.

Capacity Support: Reducing the burden of time-intensive communications work while maintaining a high standard of output.

Tight Deadlines: Delivery was required within a specific three-week window in September.

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Action Taken

Action Taken

Action Taken

The chosen EqualReach team provided a structured execution strategy to manage the multi-format deliverables through a flexible engagement model:

Strategic Concept Development: For the social media assets, the team prioritised brand consistency. By developing concepts aligned specifically with the promotional report, they ensured the reels and animations were tailored to capture the attention of LinkedIn and Instagram audiences.

Advanced Media Production: Utilising specialised editing and animation tools, EqualReach produced eye-catching visuals, including motion graphics and animated infographics. A collaborative feedback loop allowed ACAPS to review drafts and refine the final outputs.

Technical Content Integration: For the 10,000-word report, the team focused on template implementation and readability. This involved working closely with ACAPS’ writers to embed visuals and create a dynamic layout that ensured a logical flow of complex information.

Flexible Operational Model: To ensure ease of use, the project was managed on a pay-as-you-go basis with an option for a long-term retainer, with full ownership of all source files transferred to ACAPS upon completion.

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Results

Results

Results

The collaboration successfully established a baseline for high-quality external support, yielding the following outcomes:

Increased Engagement: The five reels produced by the EqualReach team as part of this campaign have driven 23% of ACAPS’ total reel views to date, demonstrating outsized engagement relative to the client’s broader reel output since 2023.

On-Time Delivery: All assets, the social media reels, animations, and the comprehensive report layout, were delivered within the required September deadlines.

Brand Integrity: Every deliverable adhered strictly to ACAPS’ existing guidelines, ensuring a professional and cohesive brand presence across both digital and print formats.

Operational Efficiency: The pilot effectively reduced the workload on internal staff, proving that time-intensive media tasks could be successfully outsourced without a loss in quality.

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Problem

Feature one

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Action Taken

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Client Quotes

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Results

Feature four

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"EqualReach delivers results, helping businesses achieve their commercial goals whilst making a difference with sustainable livelihoods for displaced talent.”

Beth Knight
Social Impact & Sustainability, Lloyd's Banking Group

"It was the first we outsourced the creation of media content to promote our work and the results and overall experience exceeded our expectations! The team we were assigned was so easy to work with. Everything delivered was of very high quality, and within the timeframe agreed. Best value for money we could have ever found! We thank you everyone involved in this successful project and look forward to continuing our collaboration with EqualReach!"

Ana Escaso
ACAPS

"Higher quality of work, more competitive pricing, simplified proposal and contracting experience."

Martin Kelly
Aforja

"Participating in these projects made me one of the earners in the community and hence I could support my community financially and family by paying school fees for my siblings."

Bridget
Currently Experiencing Forced Displacement in Uganda

I’m deeply grateful for the opportunities Equal Reach has provided, not just to me but to many others. Their support has been life-changing.

Shadrack
Refugee from the DRC (Congo), Living in Kenya

FAQs

Discover answers to your questions about working with refugee tech teams.

What is EqualReach?

EqualReach is an impact-driven freelancing marketplace that connects businesses with highly skilled tech teams around the world. Our mission is to drive meaningful value for businesses while creating opportunities for qualified refugee and local talent who have the skill specialties you need.

How do I join?

Joining EqualReach is simple. Sign up through our website here in less than 60 seconds. Once registered, submit your first project request and you'll get 1-3 custom proposals from teams in our network. There's no upfront cost. You only pay when you select a team and proposal you love. Then your project begins!

What services are offered?

Our marketplace connects you to a growing list of teams specializing in web development, app design, IT support, graphic design, marketing, automation, AI, and more. From a one-off small project to ongoing retainer support, our teams are equipped to handle projects of all sizes and complexities.

If we don't have a team with the skills required for your project in our existing network, we'll either prioritize finding and onboarding one for you or refer you to another service provider we trust.

Are the teams vetted?

Yes, all teams are thoroughly vetted via a robust multi-week process to ensure they possess the necessary skills, experience, and legal/regulatory compliance. We prioritize quality and reliability in our partnerships. This guarantees that you receive top-notch service for your projects, with teams you can trust.

How do payments work?

Payments are processed through our secure platform, ensuring safety and transparency. We offer flexible payment options to accommodate various project scopes. Rates are agreed upfront in each proposal so you know exactly what you'll pay before a project begins.

How is EqualReach different from traditional freelance marketplaces?

Unlike traditional freelance marketplaces, EqualReach is a curated, impact-driven marketplace specialising in vetted tech teams. Rather than managing solo freelancers, you gain access to established teams with built-in project management. This team-based approach ensures higher reliability and scalability while directly supporting impact sourcing for displaced talent.

Which payment methods does EqualReach accept?

We make global procurement as seamless as local spending. EqualReach currently accepts payments via Stripe, major Credit Cards, and Bank Transfer. As a UK-based organisation, we handle all the complexities of international currency distribution and compliance, so you only have to process a single, secure invoice to EqualReach.

Is it legal for my UK or EU-based company to hire displaced talent remotely?

Yes. When you outsource via EqualReach, you are not hiring individuals in the traditional HR sense: you are engaging a freelance service provider. We manage the compliance, right-to-work verifications, and international tax obligations. This allows you to legally and ethically access a global talent pool without the administrative burden of local sponsorship.

How do you ensure Intellectual Property (IP) protection?

Security is our priority. Every engagement is governed by robust, UK-standard legal agreements, including non-disclosure agreements (NDAs) and clear IP transfer clauses. Your code, data, and proprietary information remain exclusively yours, protected by the same legal rigour you would expect from a local agency.

How does hiring through EqualReach support our ESG and CSR goals?

EqualReach turns your standard project spend into a reportable social asset. We provide data-backed insights on the impact of your project, including the number of jobs sustained for displaced talent and the economic uplift provided (typically four to ten times local wage alternatives). These metrics can be directly integrated into your ESG (Environmental, Social, and Governance) or Social Value reporting.

Does EqualReach offer AI, automation, and LLM development services?

Yes. Our network includes specialist teams skilled in Generative AI, AI automation, and custom LLM integration. Whether you need to build an AI-powered chatbot, automate your sales workflows, or develop a custom web application, our vetted teams stay at the forefront of the latest tech trends.